Ro
Seasonal, Virtual Registered Nurse
New York, NY or Remote. Posted 2 months ago
The role
You will provide patient care virtually as a Registered Nurse on a 6-month contract. You will manage patient messages, triage concerns and escalate them to the right provider groups, working with RPM providers through the EMR system.
What you will do
- Manage direct patient needs independently, including message triage, counseling and education in sexual health and metabolic health
- Handle side effect management, efficacy counseling and clinical practice support
- Triage and escalate patient concerns to Staff RNs, Practitioners, Customer Care or Patient Advocates per Ro guidelines
- Route patient queries and adverse event reports to the patient's physician, NP or medical leadership
- Use the custom EMR system to answer medical questions and educate patients on conditions and treatments
- Offer lifestyle recommendations and holistic therapy guidance
- Review lab results using approved protocols for lifestyle coaching and weight management education
- Serve as a clinical resource for the non-clinical Care Team
- Follow best practices and company policies for nursing care and treatment
- Report to an RN Lead for the length of the contract
Required qualifications
- BSN (Bachelor of Science in Nursing)
- Active, unencumbered Compact Nursing License
- 4 years of clinical experience as an RN
- Experience in a fast-paced, highly iterative clinical care role
- Strong clinical judgment and appropriate escalation
- Clear, empathetic and professional patient communication
- Accurate, timely and safe care delivery with adherence to documentation and regulatory standards
- Comfort navigating synchronous and asynchronous technology-enabled workflows
- Excellent written and verbal communication skills
- Willingness to work on some holidays
Nice to have
- Active, unencumbered Non-Compact Nursing Licenses (AK, CA, DC, HI, IL, MA, MI, MN, NV, NY, OR)
Benefits
- Medical benefits through an Individual Coverage Health Reimbursement Arrangement (ICHRA), beginning the first day of the calendar month following the 60th day of employment
- 401(k) with company match
Before you apply
- Benefits and the ICHRA start after the 60th day of employment
About the company
Roman Pennsylvania Medical, P.C. (RPM) is a telehealth practice providing patient-centric care and is part of the provider network affiliated with Ro, a direct-to-patient healthcare company. Its providers serve patients in mental health, women's health, men's health, fertility, metabolic health and skincare.