Engineering Manager, Infrastructure

The role

Lead and develop a Core Infrastructure team that runs production-critical systems and foundational engineering capabilities. You will own execution across the team's portfolio and help scale Ro's infrastructure while improving reliability and cost efficiency.

What you will do

• Lead and develop a Core Infrastructure team.
• Own execution across the team's portfolio: set priorities, sequence work, manage tradeoffs and ensure quality delivery.
• Improve the infrastructure operating model: clearer ownership, less recurring support burden, durable fixes.
• Advance reliability, observability and disaster recovery posture.
• Partner with Product Engineering, Cyber, Data Infrastructure and Infrastructure leadership.
• Create a high-context, high-trust team environment with clear expectations and accountability.

Required qualifications

• Experience leading infrastructure, platform, SRE, DevOps, backend or production engineering teams in a cloud-native environment.
• Strong technical judgment across production infrastructure such as AWS, Kubernetes, serverless/Lambda, Cloudflare or edge infrastructure, Datadog, and Pulumi or Terraform.
• Experience improving on-call health, incident response, service ownership, reliability practices, disaster recovery readiness and production support workflows.
• Comfort operating as a hands-on technical leader close to architecture, incidents and implementation tradeoffs.
• A pragmatic approach to new technologies, including AI-assisted engineering and operations, with judgment on safety, reliability and governance.
• Ability to turn ambiguous or recurring infrastructure problems into clear plans and measurable outcomes.
• A management style combining high standards with high support.

Nice to have

• Experience operating infrastructure in regulated environments, especially where reliability, security, auditability and HIPAA-adjacent considerations shape decisions.

Benefits

• Competitive equity and benefits package (as applicable).

Before you apply

• Ro states it is an equal opportunity employer and offers reasonable accommodations in the application and interview process (contact talent@ro.co).

About the company

Ro is a vertically integrated healthcare platform connecting telehealth, diagnostics, pharmacy and logistics for millions of patients. The company says it is recognized as a top workplace in Health Care, in New York, and for Women and Parents.