Creative Operations Manager - Paid Social

The role

You will help manage and deliver creative projects for Ro's Body and weight loss paid social channels. You will keep projects on track from concept to launch and work with creative, marketing and cross-functional teams. You will report to the Associate Director, Creative Operations.

What you will do

• Coordinate paid social creative production logistics, including timelines, assets and vendor and freelancer onboarding for weight loss/Body.
• Support workflow management and track deliverables, timelines and feedback loops with project managers.
• Help oversee creative resource allocation for Body/weight loss paid social campaigns.
• Check paid social creative delivery for correct assets, copy, formats, specifications and versions before launch.
• Partner with Body pillar Creative Directors, Marketing and Growth teams on priorities, status updates and feedback.
• Contribute to scalable processes and templates for team efficiency and consistency.
• Maintain project trackers, production calendars and reporting dashboards.
• Ensure smooth communication between teams and flag potential blockers early.

Required qualifications

• 6-8 years of relevant experience in creative project management, production coordination or operations in an in-house creative or agency setting.
• Excellent organizational and project management skills.
• Strong understanding of paid social creative workflows from brief through launch.
• Interest in how creative, media, audience and performance work together to drive business results.
• Proactive, detail-oriented and comfortable in a fast-paced environment.
• Experience working cross-functionally with creative, marketing and production teams.
• Comfortable managing spreadsheets, timelines and budgets.
• Working knowledge of tools such as Airtable, Figma and G-Drive.
• Exceptional communicator who builds trust through clarity, empathy and collaboration.

Benefits

• Competitive equity package (as applicable).
• Competitive benefits package (as applicable).

Before you apply

• Ro is committed to reasonable accommodations for qualified individuals with disabilities in the application and interview process; contact talent@ro.co to request one.

About the company

Ro is a direct-to-patient healthcare company offering nationwide telehealth, labs and pharmacy services. It has been recognized as a top workplace in Health Care, in New York and for Women and Parents, with more than 20 honors since 2021.