Fulfillment Associate - Romeoville, IL

The role

You will pack and prepare patient orders for shipment at the Romeoville fulfillment facility, with a main focus on outbound shipping. You will also help with inbound shipments, inventory replenishment and keeping the workspace clean and safe.

What you will do

• Package and ship outbound patient orders accurately and efficiently, following company SOPs
• Prepare shipments, including building boxes and assembling packaging materials, to meet dispatch and delivery expectations
• Assist with receiving and organizing incoming inventory as needed
• Occasionally operate manual pallet jacks to move materials across the facility
• Maintain accurate inventory levels through proper stocking and organization
• Monitor supply levels, report low stock to team leads or management, and replenish packing stations
• Maintain a clean, safe and organized workspace across all fulfillment areas
• Work with team members to meet daily shipping targets and deadlines
• Follow established workflows and safety protocols
• Perform additional fulfillment and warehouse tasks as assigned by supervisors or team leads

Required qualifications

• Strong attention to detail with a focus on accuracy in packing and shipping
• Ability to follow SOPs and safety protocols
• Comfortable working in a fast-paced, high-volume fulfillment environment with shifting priorities
• Effective communication skills and ability to collaborate with team members
• Willingness to learn, take direction and support both outbound and inbound operations
• Proactive, dependable, team-oriented, with a strong sense of accountability
• Dependable and punctual, with a strong work ethic
• Long periods of standing
• Must be able to bend at the waist and knee
• Occasionally lift up to 50 lbs

Benefits

• Full medical, dental and vision insurance
• OneMedical membership
• Healthcare and Dependent Care FSA
• 401(k) with company match
• Flexible PTO
• Wellbeing and Learning & Growth reimbursements
• Paid parental leave
• Fertility benefits
• Pet insurance
• Student loan refinancing
• Virtual resources for mindfulness, counseling and fitness

Before you apply

• Ro is an equal opportunity employer and provides reasonable accommodations in the application and interview process; contact talent@ro.co to request one

About the company

Ro is a direct-to-patient healthcare company offering telehealth, labs and pharmacy services nationwide. It has been recognized as a top workplace in Health Care, in New York and for Women and Parents since 2021.