Field Supervisor- BTW

The role

The Field Supervisor works in the field, doing daily ride-alongs, route observations and stop audits to keep school bus operations safe and compliant. The role also coaches and trains drivers and responds to road calls, breakdowns and accidents.

What you will do

• Conduct daily ride-alongs, route observations and AM/PM stop audits for safety and compliance
• Verify drivers follow student loading and unloading procedures under federal, state and district rules
• Perform random DOT compliance checks, including documents, pre-trip and post-trip inspections
• Give on-the-spot coaching and written feedback on safety violations
• Support new drivers with route training, shadowing and monitored practice drives
• Lead or support safety meetings, refresher trainings and recertifications
• Respond immediately to road calls, breakdowns and accidents
• Complete initial incident reports and communicate with school districts and leadership
• Document observations and coaching notes in required systems
• Monitor yard operations so buses are ready, fueled and staged for routes

Required qualifications

• Commercial Driver's License (CDL) Class A or B with Passenger (P) and School Bus (S) endorsements
• Current DOT Medical Certificate
• At least two (2) years of experience in safety department, school bus operations or dispatch
• Knowledge of local and state school bus laws and district policies (or learn within 60 days)
• Ability to read and speak English well enough to talk with the public, understand traffic signs, answer law enforcement and inspectors, and complete reports
• Ability to lift, carry or assist with up to 50 pounds
• Ability to board and exit buses repeatedly, climb steps, and kneel, crouch or crawl
• Pass a pre-employment drug test and consent to FMCSA Clearinghouse queries
• Clear a criminal background check, including fingerprint clearance
• Hold the state school bus certification for the assigned yard (California School Bus Driver Certificate or Washington OSPI School Bus Driver Authorization)
• Meet a motor vehicle record standard set by the company

Nice to have

• CHP-certified School Bus Driver Instructor credential (or ability to attain within 6 months)
• Demonstrated knowledge of school bus safety regulations and best practices
• Basic computer proficiency with Google Sheets, Docs and Slides
• Proven record of leading teams and implementing new safety programs
• Proficiency with incident reporting and safety tools such as Gatekeeper, Netradyne and camera systems
• Experience investigating accidents and incidents
• Familiarity with accident reporting

Before you apply

• This is a safety-sensitive position under DOT and FMCSA rules, with drug and alcohol testing including random and post-accident tests
• Fingerprint clearance and a criminal background check are required to work with students
• A current DOT Medical Certificate and a valid CDL with endorsements are required

About the company

Zūm builds the Connected Mobility Experience (Zūm CMX) system, used by more than 7,500 schools to coordinate people, vehicles and operations in real time. The company is backed by investors including Sequoia Capital, GIC, TPG and Softbank.