Senior Product Manager

The role

You will own the vision, roadmap and execution for Zūm's core platform. You will work with product leaders, designers and engineers to improve the transportation platform across mobile and web.

What you will do

• Own the vision, roadmap and execution across Zūm's core platform
• Balance near-term delivery with long-term vision
• Create modular platform building blocks that scale across districts, geographies and use cases
• Improve operational efficiency, customer satisfaction and retention, and sales enablement
• Work with product leaders, designers and engineers across multiple mobile and web touch points
• Introduce lightweight processes to help a scaling organization move faster

Required qualifications

• 5+ years of product management experience, including owning a core product area end-to-end
• Experience shipping SaaS products for enterprise or operational users
• Strong platform and systems thinking
• Experience with SaaS product development, ideally with configurable enterprise workflows
• Technically fluent to navigate APIs, integrations, sensor/GPS data, routing logic or mobile workflows
• Comfort working in fast-moving, ambiguous and constraint-heavy environments
• A demonstrated track record of shipping high-impact customer-facing features
• Comfort working across a complex stakeholder group, including engineering, design, sales, dispatch, payroll, finance and districts

Nice to have

• Experience in mobility, logistics, fleets, marketplaces or operationally complex products

Benefits

• Medical
• Dental
• Vision
• 401(k)
• Holidays
• Wellness
• Vacation
• And more

Before you apply

• Equal employment opportunity employer; discrimination and harassment are prohibited

About the company

Zūm builds the Connected Mobility Experience (Zūm CMX) system, used by more than 7,500 schools. It is backed by investors including Sequoia Capital, GIC, TPG and Softbank.