Location Manager

The role

You will lead transportation operations at Johnston, RI. This covers bid development, startup, daily management and continuous improvement, including P&L accountability, team building, safety, and school bus yard electrification projects.

What you will do

• Run site startups for newly awarded contracts, including hiring, facility setup and IT implementation
• Build and maintain relationships with customers and stakeholders
• Monitor and improve balanced scorecard KPIs
• Lead a behavioral safety culture and oversee safety compliance and incident reporting
• Maintain P&L accountability in line with company financial guidelines
• Develop and coach employees and plan hiring with HR, recruiting and safety teams
• Oversee daily operations: scheduling, staffing, field trips, route awards and trip execution
• Manage union relations under the collective bargaining agreement
• Coordinate accident investigations and workers' compensation cases with insurers and claims administrators
• Plan and deliver school bus yard electrification projects on time, within budget and to specification

Required qualifications

• Full P&L accountability with operational oversight and KPI responsibility
• 5+ years managing day-to-day operations in complex, time-sensitive environments
• Experience with scheduling, staffing, planning and operational execution
• 5+ years maintaining client-facing relationships and managing customer accounts
• Experience managing salaried leaders and/or coordinating across departments
• Track record of career progression with relevant certifications or continuing education, and developing direct reports
• Understanding of and experience with safety practices, compliance and regulatory standards

Nice to have

• Experience managing in a unionized (CBA) environment
• Prior leadership in transportation start-up or new district launch
• Experience through rapid growth or major management or structural changes
• Proficiency with Microsoft or G Suite applications

Before you apply

• Zūm is an equal opportunity employer and prohibits discrimination and harassment based on protected characteristics

About the company

Zūm is a mobility company whose Zūm CMX system connects people, vehicles and operations in real time. More than 7,500 schools use Zūm CMX.