Location Manager

The role

You will lead transportation operations at the Johnston, RI site, from bid development and startup through daily management and continuous improvement. You will build teams, manage the P&L, and work with school district partners.

What you will do

• Execute complete site start-ups for newly awarded contracts, including hiring, facility setup and IT implementation
• Develop training and hiring programs that meet or exceed state, federal and district guidelines
• Develop and maintain customer and stakeholder relationships
• Manage assigned contract operations
• Monitor and exceed balanced scorecard KPIs
• Lead a behavioral safety culture and oversee safety compliance
• Review incident reports and submit required documentation
• Maintain P&L accountability
• Coach employees to become future leaders
• Oversee daily operations including scheduling, staffing and trip execution

Required qualifications

• Demonstrated experience managing full profit and loss (P&L) accountability
• 5+ years managing day-to-day operations in complex, time-sensitive environments
• Experience with scheduling, staffing, planning and operational execution
• 5+ years maintaining client-facing relationships and managing customer accounts
• Experience managing salaried leaders and/or coordinating across departments
• Track record of career progression supported by certifications or continuing education, and of developing direct reports
• Comprehensive understanding of and experience with safety practices, compliance and regulatory standards

Nice to have

• Experience managing in a unionized (CBA) environment
• Prior leadership in transportation start-up or new district launch
• Experience managing through rapid organizational growth or major management changes
• Proficiency with Microsoft or G Suite applications

About the company

Zūm is a mobility company whose Zūm CMX system connects people, vehicles and operations in real time. More than 7,500 schools rely on Zūm CMX.