[WEBTOON] Content Operations Associate

The role

You will run the daily content programming calendar and handle the full lifecycle of platform content, from copywriting and scheduling to quality checks and performance analysis. The role combines editorial work with operations and keeps brand safety and user experience in view.

What you will do

• Manage the daily content programming calendar.
• Write platform-specific copy for promotional materials and user-facing components.
• Schedule and deploy promotional assets on time and accurately.
• Support lifecycle marketing by creating and distributing email campaigns.
• Enforce Brand Safety guidelines.
• Run quality checks on user-facing components for function and visual accuracy.
• Create and maintain internal wikis and documentation for platform features and workflows.
• Help with administrative and operational tasks.
• Monitor content performance and platform health.
• Use data to recommend content optimizations.

Required qualifications

• Exceptional written and verbal communication skills.
• Comfortable using CMS platforms, scheduling tools, and data analytics software.
• Strong attention to detail.
• Based in Los Angeles, CA, or willing to commute.
• Bilingual in English and Korean.

Nice to have

• Quantitative data analysis experience.
• Airtable experience.
• Calendar or scheduling management experience.
• Microsoft Suite and Microsoft Excel skills.
• Data analysis and data presentation skills.

Benefits

• Career development and mentorship.
• Health benefits, including vision and dental.
• Generous PTO and Parental Leave Top-up.
• 401K contributions.
• Commuter benefits.
• Global WEBTOON and LINE FRIENDS discount program.
• Winter break shutdown.

Before you apply

• Bilingual English and Korean is required.
• Must be based in Los Angeles, CA, or willing to commute.

About the company

WEBTOON Entertainment is a global entertainment company that runs large storytelling platforms, including the WEBTOON and CANVAS platforms. Its brands include Wattpad, and its adaptations appear on Netflix, Prime Video, and Crunchyroll.