Community Engagement Manager

The role

You will build partnerships with behavioral health providers, hospital systems and community organizations in New York. You will expand access to Willow Health's virtual crisis care program and act as the public face of the brand.

What you will do

• Manage a field-based schedule for partner meetings and relationship management.
• Cultivate strategic partnerships with mental health organizations, community clinics and hospital systems throughout New York.
• Represent Willow Health at regional events, community meetings and conferences.
• Execute outreach strategies that engage underserved populations and community stakeholders.
• Collaborate with clinical and operations teams to streamline referral pathways and ensure a seamless patient experience.
• Track partnership metrics and provide leadership with actionable insights to shape growth.

Required qualifications

• Passionately dedicated to mental health advocacy and driven by Willow Health's mission.
• A natural relationship builder with exceptional communication and interpersonal skills.
• Knowledgeable about the New York behavioral health landscape and the unique needs of its local communities.
• Self-motivated, organized, and comfortable working in a fast-paced, mission-driven environment.

Nice to have

• Strong existing network and established relationships within New York state.
• 3-5+ years of experience in community outreach, business development or public health, preferably in healthcare or behavioral health.
• Demonstrated success in managing partnerships and engaging community stakeholders.
• Strong existing network within the New York healthcare and non-profit sector.
• Experience with CRM platforms and data tracking for engagement and growth.

About the company

Willow Health delivers a virtual, urgent crisis care program that offers personalized, recovery-oriented care for people experiencing behavioral health crises. Its mission is to expand affordable access to high-quality, evidence-based intensive behavioral health care.