Head of Contingent Workforce & Travel

The role

Lead and scale the global Contingent Workforce Management and Corporate Travel & Expense teams. Set strategy for policies, systems, and vendor partnerships, using data to improve efficiency and stakeholder experience.

What you will do

• Lead and scale global teams overseeing Contingent Workforce Management and Corporate Travel & Expense operations.
• Define and execute strategic roadmaps to modernize policies, systems, and governance across global mobility and non-employee talent.
• Partner with business leaders to align external talent strategies with workforce planning goals.
• Direct vendor ecosystems and supplier partnerships to drive quality, fulfillment velocity, and fiscal discipline.
• Modernize tech stacks and automated workflows across T&E platforms, VMS, and expense tools.
• Champion a data-driven culture using program analytics and user feedback to benchmark performance.

Required qualifications

• 10+ years of experience managing contingent workforce programs.
• 7+ years of experience leading teams and mentoring direct reports.
• Expertise in contingent workforce strategy, operations, and compliance, including worker classifications.
• Proven experience managing an MSP, business partnerships, and vendor management.
• Extensive experience with VMS platforms (e.g., VNDLY, Beeline, Fieldglass).
• Strong operational, analytical, and project management skills.

Nice to have

• Experience with financial tools and budget management related to contingent workforce programs.
• Experience scaling organizations in a super fast-paced environment.
• Proven experience leading and scaling end-to-end global corporate travel and expense (T&E) programs.
• Prior experience in an agency recruitment or staffing environment, meeting high-volume delivery targets.

About the company

Zoox is seeking a senior leader to scale its contingent workforce and travel programs as the organization grows domestically and globally.