Procurement Operations Manager

The role

You will support the deployment and daily oversight of a managed service provider BPO engagement covering offshore BuyDesk, sourcing support, supplier management and contracting support. You will also take part in procurement operations improvement projects.

What you will do

• Support the deployment and day-to-day oversight of a Managed Service Provider (MSP) BPO engagement covering offshore BuyDesk, sourcing support, supplier management, and contracting support.
• Help build standard operating procedures (SOPs), governance, and escalation workflows for the BPO relationship.
• Track and manage key performance indicators (KPIs) and service-level agreements (SLAs) to hold the BPO accountable for service quality.
• Participate in procurement operations improvement projects that streamline how the business sources, buys, and manages suppliers.
• Partner with stakeholders across Zoox to translate their requests into practical, scalable solutions.
• Manage multiple projects at once, prioritizing your time and resources as needs shift.
• Use Procure-to-Pay (P2P) platforms such as Zip and Ariba to support requisitions, purchase orders, and invoice workflows across day-to-day procurement operations.

Required qualifications

• Track record of converting stakeholder pain points into practical, scalable solutions.
• Experience managing multiple projects at once, prioritizing time and resources across competing priorities.
• Experience supporting the deployment and day-to-day operation of procurement-support delivery covering areas such as BuyDesk, sourcing support, supplier management, and contracting support, including
• Practical, hands-on experience with Procure-to-Pay (P2P) platforms, including requisition, purchase order, and invoice workflows.

Nice to have

• College degree with a concentration in a relevant field such as supply chain, business, or operations.
• At least 5 years of experience in and around corporate procurement.
• Experience with commercial procurement AI solutions.

Before you apply

• You do not need to match every listed expectation to apply for this position.

About the company

Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem to bring this technology to market. It aims to provide next-generation mobility-as-a-service in urban environments.