Team Lead, Ground Operations (3rd Shift)

The role

You will lead the overnight (3rd shift) ground operations team, coaching technical and contract staff. You will also lead vehicle maintenance and rework, and get fleet vehicles ready for the morning shift.

What you will do

• Lead, coach and mentor technical staff and contract personnel on the overnight shift
• Recruit, hire, onboard and train workshop personnel
• Create and manage employee and contractor schedules, including time off
• Track KPIs and give consistent feedback to the team
• Find bottlenecks in overnight workflows and apply lean methods
• Lead vehicle maintenance and rework during low-demand periods
• Serve as the primary escalation point for complex technical issues
• Support fleet data analysis and root cause analysis of vehicle issues
• Enforce health and safety policies and OSHA guidelines in the workshop
• Direct vehicle ingest, pre-mission checks and first-shift readiness checklists

Required qualifications

• 5+ years of hands-on automotive technician experience
• 2+ years of people leadership or supervisory experience
• Willingness and ability to lead overnight (3rd shift) operations
• Extensive knowledge of automotive maintenance, diagnostics, parts and tools
• High proficiency in CAN/LIN architecture, wiring diagrams and soldering
• Ability to learn technical subjects quickly
• Excellent written and verbal communication skills
• Honest, responsible, able to explain technical details to cross-functional stakeholders
• Ability to manage time, multitask and set priorities in a fast-paced, ambiguous startup environment
• Clean driving record and ability to travel locally and nationally (less than 20%)

Nice to have

• Bachelor's degree in a technical or business field, or a technical trade school certificate or associate degree in automotive repair
• Understanding of electric vehicle architecture and high-voltage systems
• Experience in a fast-paced service environment
• Familiarity with Lean, Six Sigma or other continuous improvement methods

Before you apply

• Driving record must be clean

About the company

Zoox is the employer. The posting describes its fleet operations across multiple sites and a fast-paced startup environment.