Zoox

Team Lead, Vehicle Technicians

San Francisco, CA. Posted 12 days ago

The role

You will lead the Base Operations team that maintains Zoox's Robotaxi fleet. You will own standard operating procedures, safety and 5S standards, team hiring and development, and fleet readiness metrics.

What you will do

  • Manage the team lifecycle: workforce planning, recruiting, onboarding and performance management.
  • Coach technicians and leads, give consistent feedback and create succession plans.
  • Own and enforce SOPs for inspections, maintenance and upgrades.
  • Improve throughput, vehicle uptime and process repeatability using data and root cause analysis.
  • Make sure tools, equipment, parts and facilities are standardized and available.
  • Champion EHS and 5S standards and embed safety in daily work.
  • Lead corrective and preventive actions for safety concerns, near misses and process gaps.
  • Define and track KPIs for fleet readiness, quality and downtime.
  • Partner with Engineering, Test and Facilities on roadmaps and testing milestones.
  • Lead plans for fleet growth, new platforms and expanded facility operations.

Required qualifications

  • 6+ years of hands-on automotive technician experience.
  • 3+ years of people leadership experience.
  • High proficiency in CAN/LIN architecture, wiring diagrams and soldering.
  • Proven experience implementing and improving SOPs and standard work.
  • Strong understanding of EH&S compliance, safety programs and 5S.
  • Extensive knowledge of automotive systems, diagnostics, parts and tools.
  • Strong written and verbal communication skills.
  • Ability to manage multiple priorities in fast-paced, ambiguous environments.
  • Willingness and ability to travel locally and nationally (50%+) with a clean driving record.

Nice to have

  • Bachelor's degree.
  • Technical trade school certificate or Associate Degree in automotive repair.
  • Experience with autonomous vehicles or a similar safety-critical industry.
  • Experience in R&D, testing or pre-production environments.
  • Familiarity with Lean, Six Sigma or continuous improvement.
  • Experience supporting scaling operations, new site launches or fleet expansion.
  • Strong understanding of EV architectures and high-voltage systems.
  • Experience with specialized test equipment (NVH, vehicle dynamics, thermal, durability).

About the company

Zoox develops Robotaxi vehicles and operates a fleet of them. This posting does not give more detail about the company.

Team Lead, Vehicle Technicians at Zoox | JobZoey