Human Resources Generalist

The role

You will be the first point of contact for employee questions across Slack, email, and in person. You will also support employee changes in Workday and help run performance reviews and promotion cycles.

What you will do

• Triage and resolve daily employee inquiries across Slack, email, and in-person channels
• Route complex matters to partner COEs (Benefits, Payroll, People Operations, ER, Legal)
• Support employee lifecycle transactions in Workday
• Assist managers with everyday system updates
• Facilitate off-boarding and location changes
• Coordinate the operational steps of performance reviews, promotion cycles, calibrations, and engagement surveys
• Help audit HR records and maintain current standard operating procedures
• Identify administrative bottlenecks and use AI-powered tools and workflows to streamline work

Required qualifications

• At least 4 years of experience in HR Operations, People Experience, or an HR Generalist/Coordinator role
• Hands-on operational experience with Workday or a comparable enterprise HRIS
• Experience managing employee intake and triage across multiple channels, including routing sensitive cases
• Foundational knowledge of California and federal employment standards
• Experience supporting cyclical talent programs

Nice to have

• Experience with ServiceNow, Jira Service Management, or Zendesk HR
• Familiarity with generative AI tools and workflow automation
• Prior HR experience in the autonomous vehicle, robotics, hardware, or fast-scaling tech sectors

About the company

Zoox is a company whose workforce is called the crew. The team works on advancing Zoox's mission.