Zoox
Manager, Vehicle Technicians
San Francisco, CA. Posted 3 months ago
The role
You will manage the Vehicle Technician team and work with Fleet Operations Leadership to improve vehicle uptime through maintenance and repair. The role covers the Zoox L3 and VH6 vehicle fleets.
What you will do
- Manage the Vehicle Technician team and cross-functional relationships to run business initiatives and improve processes
- Mentor direct reports, hold them accountable, and support succession planning
- Forecast team growth in line with the company roadmap and oversee recruiting, hiring, onboarding and training
- Drive continuous improvement that increases fleet uptime
- Define and track objectives and KPIs and engage the team around them
- Reduce downtime in vehicle maintenance and repairs and free up vehicles for engineering-level testing
- Forecast and oversee the team budget for crew and vehicle supplies
- Enforce environmental, health and safety policies and keep the workshop clean, organized and free of hazardous materials
Required qualifications
- 8+ years of transportation industry experience, preferably in operations including fleet or maintenance management
- 5+ years managing teams of 10 or more across multiple projects
- Strong leadership, organizational and operational skills
- Strong analytical and problem-solving abilities
- Awareness of all environmental, health and safety protocols
- Clear and effective communication; comfortable engaging with senior leadership
- Experience building cross-functional relationships that help a team scale
Nice to have
- Proficiency in Jira/Confluence, SAP ERP, MS Office, Google Suites, Lucid Charts and Slack
- Experience in an NPI environment and working cross-functionally with PMO or engineering organizations
- Experience working with cross-functional teams on go-to-market initiatives
- Experience in the autonomous vehicle, transportation dispatch or emergency response industries
Before you apply
- The posting asks for 8+ years of transportation industry experience and 5+ years managing teams of 10 or more
About the company
Zoox works on the Zoox L3 and VH6 vehicle fleets and focuses on delivering a best-in-class commercial product, including its maintenance and repair services.