Team Lead, Ground Operations (3rd Shift)

The role

You will lead the overnight (3rd shift) ground operations team, including technical staff and contract personnel. You will oversee vehicle maintenance, repair and readiness so vehicles are ready for the first shift.

What you will do

• Lead, coach and mentor technical staff and contract personnel on the 3rd shift
• Recruit, hire, onboard and train workshop personnel
• Track KPIs and give consistent feedback to individuals and the team
• Find bottlenecks in overnight workflows and apply lean methods to improve efficiency
• Lead vehicle maintenance and rework during low-demand periods
• Serve as the primary escalation point for complex technical issues
• Support analysis and reporting of fleet data for root cause analysis
• Enforce health and safety policies in the workshop, in line with company and OSHA guidelines
• Ensure correct software and firmware are deployed to vehicles for morning operations
• Direct vehicle ingest, pre-mission checks and first-shift readiness checklists

Required qualifications

• 5+ years of hands-on automotive technician experience
• 2+ years of people leadership or supervisory experience
• Willingness and ability to lead overnight operations (3rd shift)
• Extensive knowledge of automotive maintenance and diagnostic methods, parts and tools
• High proficiency in CAN/LIN architecture, wiring diagrams and soldering
• Proven ability to quickly learn technical subjects
• Excellent written and verbal communication skills
• Ability to manage time, multitask and drive priorities in a fast-paced, ambiguous startup environment
• Clean driving record
• Ability to travel locally and nationally (less than 20%)

Nice to have

• Bachelor's degree in a technical or business field, or a technical trade school certificate or Associate Degree in automotive repair
• Strong understanding of electric vehicle architecture and high-voltage systems
• Experience in a fast-paced service environment
• Familiarity with Lean, Six Sigma or other continuous improvement methodologies

Before you apply

• Requires willingness and ability to work overnight (3rd shift)
• Requires a clean driving record and ability to travel locally and nationally (less than 20%)

About the company

Zoox is hiring for ground operations roles that support its autonomous vehicle fleet. The team works across multiple Mission Readiness and Base Operations sites as operations scale.