Senior Program Manager, People Experience

The role

You will lead People Experience program work as the strategic partner to the Talent Acquisition organization. You will own hiring capacity planning, executive reporting, talent tooling and vendors, and large-scale industry conference operations.

What you will do

• Lead Talent Operations initiatives end-to-end, including the Referral Rewards Program, requisition administration, process improvement and tooling rollouts
• Own enterprise Hiring Goals capacity planning, turning business growth targets into hiring plans with Talent leadership and HRIS
• Own end-to-end planning and execution for large-scale industry conferences, including budget, vendors and logistics
• Provide light-touch support for interview standardization and Talent enablement, such as playbooks, calibration, onboarding curriculum and SOPs
• Serve as primary contact between PEx PMO and the Talent organization, aligning with Recruiting leadership, HRIS and Legal
• Own relationships with core Talent tooling vendors and partner on tool roadmap, budget and contract planning
• Own executive-facing reporting, including the Monthly Hiring Report, and partner with HRIS on data governance
• Build and maintain the methodology for planning hiring capacity against business growth targets
• Partner with Legal and Employment Law on responsible adoption of AI tools in interviewing and recruiting
• Take on new projects and departments beyond Talent as PEx needs evolve

Required qualifications

• 8+ years of relevant program management experience, focused on Talent Acquisition operations, recruiting program management, or workforce/hiring capacity planning
• Proven experience designing and delivering scalable operational programs in a fast-paced environment
• Strong functional expertise in recruiting/TA systems and tooling (e.g., Lever, Gem, LinkedIn Recruiter, or equivalent)
• Analytical and problem-solving skills, with experience building data-driven planning models
• Excellent written and verbal communication skills, with a track record of influencing senior leaders and stakeholders
• Experience partnering with Legal, Compliance, or similar functions on sensitive, high-visibility initiatives
• Strong group facilitation and presentation skills across a variety of formats
• Experience planning and executing large-scale conferences, corporate events or offsites, including budget and vendor management

About the company

Zoox is hiring for its People Experience (PEx) team, which supports its Talent Acquisition organization. The posting describes large-scale industry conference presence and a Workday-based reporting infrastructure.