Team Lead, Ground Operations (3rd Shift)

The role

You will lead the overnight team that maintains, reworks and prepares the vehicle fleet for daytime service. You will lead technicians and readiness associates on the 3rd shift.

What you will do

• Lead overnight vehicle maintenance and rework during low-demand periods
• Coach, mentor and lead technical staff and contract personnel on the 3rd shift
• Take part in recruiting, hiring, onboarding and training workshop personnel
• Create and manage employee and contractor schedules, including time off
• Track KPIs for individual and team performance and give regular feedback
• Find bottlenecks in overnight workflows and apply lean methods to improve them
• Act as the primary escalation point for complex technical issues
• Enforce health and safety policies in line with company and OSHA guidelines
• Make sure the correct software and firmware reach the right vehicles before morning operations
• Direct vehicle ingest, pre-mission checks and first-shift readiness checklists

Required qualifications

• 5+ years of hands-on automotive technician experience
• 2+ years of people leadership or supervisory experience
• Willingness and ability to lead overnight operations (3rd shift)
• Extensive knowledge of automotive maintenance, diagnostic methods, parts and tools
• High proficiency in CAN/LIN architecture, wiring diagrams and soldering
• Proven ability to quickly learn technical subjects
• Excellent written and verbal communication skills
• Ability to manage time, multitask and drive priorities in a fast-paced, ambiguous startup environment
• Clean driving record
• Ability to travel locally and nationally (less than 20%)

Nice to have

• Bachelor's degree in a technical or business field, or a technical trade school certificate or associate degree in automotive repair
• Strong understanding of electric vehicle architecture and high-voltage systems
• Experience in a fast-paced service environment
• Familiarity with Lean, Six Sigma or other continuous improvement methodologies

Before you apply

• Requires willingness to work the overnight 3rd shift

About the company

Zoox is the employer named in this posting. The role supports fleet readiness and maintenance operations across multiple sites as operations scale.