Senior Communications Manager, Policy, Safety & Reputation

The role

You will lead communications for policy, safety and reputation at Zoox, a company building a robotaxi for public commercial service. You will work across teams to run proactive campaigns, manage media and reactive requests, and advise on sensitive, fast-moving matters.

What you will do

• Partner with policy, safety, legal, product and other teams on communication campaigns for safety, policy and reputation
• Own and support external communications programs and events aligned with policy and communication goals
• Track the AV regulatory landscape with policy and turn developments into forward-looking communications strategies
• Develop media relationships and manage inbound and reactive requests on safety and reputation topics
• Tell the company's safety story and framework to key external stakeholders
• Anticipate communications risks and set risk-mitigation strategies
• Serve as a trusted communications partner to safety, product, legal and policy on sensitive matters
• Build communications programs with the Public Affairs team that support community and policy initiatives in market
• Support reactive communications with speed, accuracy and judgment
• Provide communications counsel to team members across the organization

Required qualifications

• 8+ years in communications or policy communications
• Deep experience handling safety, regulatory or reputation-sensitive issues
• Proven track record managing high-stakes, technical communications, ideally in a heavily regulated industry
• Experience running proactive policy communications campaigns
• Experience in issues management and reactive communications under pressure and tight timelines
• Excellent written and verbal communication skills, including explaining complex technical topics to broad audiences
• Strong executive management skills and proven cross-functional collaboration
• High attention to detail and program organization skills

Nice to have

• Experience in autonomous vehicles, mobility or emerging technology
• Familiarity with the federal and state AV regulatory environment

About the company

Zoox is building autonomous mobility from the ground up, with a purpose-built robotaxi designed for riders. The company is moving from testing to public commercial service.