Zoox
Manager, Enterprise Applications
Foster City, CA. Posted 9 months ago
The role
You will lead the Commercial Applications group within Enterprise Applications Engineering. You will own the enterprise platforms for collaboration, service delivery and workforce productivity, and lead a team across SaaS, collaboration tools and the ServiceNow platform.
What you will do
- Lead and develop a team of Team Leads and Senior Administrators across SaaS, collaboration and ServiceNow platforms
- Define and execute the Commercial Applications roadmap, including Atlassian Cloud migration and ServiceNow platform evolution
- Drive operational maturity through engineering standards, SLAs and proactive service management
- Champion self-service and workflow automation to reduce manual toil and improve employee experience
- Partner cross-functionally to govern SaaS procurement, security and platform strategy at scale
- Define the long-term vision for the enterprise software ecosystem, including cloud modernization, automation and responsible adoption of AI
Required qualifications
- 7+ years of experience in Enterprise Applications or IT Engineering
- 4+ years of people management experience, ideally managing Team Leads or Managers
- Deep expertise in the Atlassian ecosystem, including Data Center to Cloud migrations
- Strong background in ServiceNow platform strategy, development and integrations
- Proven ability to define and execute multi-year roadmaps for complex enterprise systems
Nice to have
- Experience integrating AI/ML or generative AI into enterprise platforms
- Strong knowledge of SaaS management (SSO, SCIM, CASB) and license infrastructure
- Certifications in ITIL, PMP or Agile methodologies
- Hands-on experience with Python or JavaScript for automation
Before you apply
- Accommodations are available during the application and interview process; contact accommodations@zoox.com or your assigned recruiter
About the company
Zoox is developing the first ground-up, fully autonomous vehicle fleet and the supporting ecosystem to bring it to market. It works at the intersection of robotics, machine learning and design, aiming to provide next-generation mobility-as-a-service in urban environments.