Senior Analytics Engineer/BI Analyst (Collections & Recoveries)

The role

You will use data, reporting, and automation to solve business problems within the Collections & Recoveries team. You will build data pipelines, establish semantic layers, and design self-serve reporting to support decision making.

What you will do

• Design, build and maintain dashboards using Tableau or similar BI tools
• Use SQL to explore data, build structured datasets and deliver repeatable analysis
• Partner with stakeholders to understand business problems and turn them into practical analytical solutions
• Define, document and maintain clear, trusted metrics
• Deliver recurring MI and self-serve reporting that supports operational and risk decision making
• Work with Analytics Engineering to design and improve core data models
• Improve data quality, reporting standards and the usability of analytics products
• Support performance monitoring across either operational or risk-focused domains

Required qualifications

• Experience in a BI, analytics or reporting role
• Track record of creating reliable production datasets, scalable reporting and self-serve insight
• Strong SQL skills and confidence working with large, complex datasets
• Experience with a BI tool such as Tableau, Looker or Power BI
• Experience with data modelling or dbt, including building robust pipelines and maintaining clear documentation
• Strong analytical judgement, attention to detail and focus on data accuracy
• Ability to take ambiguous business needs and turn them into practical data products
• Ability to work productively with technical and non-technical stakeholders
• Communicate clearly, constructively challenge and explain complex data concepts to non-technical stakeholders
• An organised, curious approach to problem solving and managing priorities

Nice to have

• Python experience
• Experience analysing credit, operational or customer performance metrics

Benefits

• Flexible ways of working
• Option of working from abroad for up to 120 days a year subject to having the right to work in the country of choice

Before you apply

• Subject to having the right to work in the country of choice for working abroad

About the company

Zopa started in 2005 as a peer-to-peer lending company and launched Zopa Bank in 2020. The company aims to redefine finance by putting people front and centre.