Senior HR Manager, North America & Europe

The role

Lead HR support across North America and Europe as the primary HR partner for employees, managers and business leaders. Lead the regional recruiting function and take ownership of selected company-wide HR initiatives.

What you will do

• Serve as primary HR partner for employees, managers and business leaders across North America and Europe
• Advise managers on employee relations, performance management, organizational changes and workforce planning
• Drive regional implementation of company-wide HR programs such as performance management, compensation reviews and talent planning
• Manage sensitive employee matters with sound judgment and documentation
• Work with PEO, EOR, benefits providers and employment counsel across the United States and Europe
• Oversee employee lifecycle processes such as onboarding, leave and offboarding
• Lead and support the recruiting team hiring across North America and Europe
• Partner with hiring managers on hiring priorities, recruiting strategy and resource allocation
• Coach and develop recruiters as the team grows
• Lead or contribute to selected company-wide HR initiatives such as job architecture, compensation and HR systems

Required qualifications

• 10+ years of progressive HR experience, including an HR management, HRBP, People Partner or similar role
• Strong generalist HR foundation in employee relations, performance management and complex people issues
• Prior experience managing or directly overseeing a recruiting function
• Experience supporting employees across multiple countries or employment jurisdictions, ideally the United States and Europe
• Ability to operate independently and exercise sound judgment
• Strong project management skills for cross-functional initiatives
• Ability to balance strategic thinking with practical execution
• Strong communication and stakeholder management, including with senior leaders
• High discretion when handling confidential or sensitive employee matters

Nice to have

• Experience with PEOs, EORs, employment counsel or other external HR partners
• Earlier career experience in recruiting or talent acquisition
• Experience building or scaling recruiting teams or broader HR functions
• Experience in an early-stage or high-growth technology company
• Experience supporting technical, engineering, product or go-to-market organizations
• Experience helping a company establish HR processes across new countries or regions
• Experience operating with a mix of internal HR teams and external partners

Benefits

• Medical, dental and vision insurance for employees and eligible family members
• Unlimited PTO
• Competitive cash compensation and long-term incentives, including stock options
• 401(k) with company match

About the company

Zilliz builds data infrastructure for AI, founded in 2017 by the creators of the open-source vector database Milvus. The company offers Zilliz Cloud and is expanding into a broader AI data platform.